The main objective of the exercise to issue the Citizen's Charter of an organisation is to improve the quality of public services. This is done by letting people know the mandate of the concerned Ministry/ Department/ Organisation, how one can get in touch with its officials, what to expect by way of services and how to seek a remedy if something goes wrong. The Citizen's Charter does not by itself create new legal rights, but it surely helps in enforcing existing rights.
This Skill Development & Technical Education Department have included the following services under Odisha Right to Public Service Act, 2012.
For more details (Odisha Gazette No. 1668 dated 12.10.2017 of GA&PG Department PDF)
- Issue of Diploma Certificate
- Semester Mark Sheet
- Divisional Mark Sheet
- Migration Certificate
- Verification Certificate
- Supply of photocopy of Answer Books
- Transcript
- Odisha Gazette No. 1668 dated 12.10.2017
